Unify customer feedback from any source
Consolidate feedback from surveys, reviews, support tickets, social media and voice calls, to get complete voice of the customer insights.
How does your customer journey really look?
Compethic extracts all customer interactions from different sources and gives you a live overview of what tasks customers are trying to achieve, what the outcome is, and how many customers are at risk — so you know exactly where to focus.
Real-time view of what customers experience at every journey stage.
Unify reviews, support tickets, chatbot & survey data in one place.
Identify at-risk customers before they churn.
Which features matter most to your customers?
Identify which features in your products and services are driving the most negative impact and what specific issues customers are experiencing with each feature.
What should you build next?
Get data-driven answers on what features your customers are demanding, prioritized by volume and sentiment across all your feedback sources.
Track how your changes affect customer experience
See if newly implemented changes affected your customers' user experience. Track how your overall trends are developing over time.
Full flexibility
Manually define specific features, products, or metrics you wish to track — providing total control over what you measure.
Surface insights in minutes, not days
Forget about manual tagging data — easily extract NPS, CSAT and voice of the customer insights, with instant AI-powered analytics.
Identify emerging issues and fix them
Get instant notifications when an anomaly is detected or when an issue emerges, so you can react to CX issues before they escalate.
Measure the impact of every change
Track how product updates and process improvements affect customer sentiment over time, with full flexibility to define what you measure.
Every Stage, One Platform
From first awareness to post-churn analysis — see what customers are trying to do at each stage and where they fail.
Awareness → Consideration
Track what first impressions and expectations customers form from reviews and marketing.
Purchase → Usage
Understand onboarding friction, feature adoption gaps, and task success rates.
At-Risk → Churned
Detect early warning signals and learn exact reasons behind churn decisions.
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